Bike Moving Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our services.
Bike Moving provides two-wheeler transportation services, including packing, shifting, and delivery of motorcycles and scooters across India. We aim to offer safe, efficient, and reliable transport solutions for our customers. The terms outlined herein apply to all service transactions conducted through our platform.
By using our services, you agree to provide accurate and complete information when booking our services. You are responsible for ensuring that the information provided (e.g., pick-up and delivery addresses, contact details) is correct and up to date. Failure to provide accurate information may result in service delays, cancellations, or additional charges.
When booking our services, you will receive a confirmation containing details of your transport arrangement. You agree to review and verify all information in the confirmation. Payment for services must be made as per the details provided in the invoice or confirmation email.
Customers may cancel their bookings by notifying us in advance. Cancellation policies and any applicable fees depend on the timing and nature of the cancellation:
Bike Moving will make every effort to deliver your two-wheeler in a safe and timely manner. However, there are certain limitations to our liability:
By using our services, you acknowledge and accept these limitations. We recommend securing appropriate insurance coverage for your vehicle before transportation.
Customers have the option to secure additional insurance coverage for their two-wheelers during transport. While Bike Moving takes every precaution to protect your vehicle, purchasing additional insurance provides added protection and peace of mind. Please inform us if you choose to opt for additional insurance, and we will assist you in arranging coverage.
All content on the Bike Moving website, including text, graphics, logos, and images, is the intellectual property of Bike Moving and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use any of our intellectual property without our express written consent.
Our Privacy Policy, which is available on our website, explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined in our Privacy Policy. We respect your privacy and are committed to safeguarding your personal data in accordance with legal requirements.
We strive to provide exceptional customer support and ensure clear communication throughout your service experience. You agree to allow us to contact you via phone, email, or SMS for matters related to your service booking, delivery updates, and customer support. If you have any questions or concerns, you may contact our customer support team using the information provided below.
By using our services, you agree to indemnify and hold Bike Moving, its subsidiaries, affiliates, officers, and employees harmless from any claims, damages, liabilities, or expenses arising out of your use of our services, violation of these terms, or any unauthorized or unlawful conduct related to the use of our services.
Bike Moving reserves the right to terminate or suspend services to any customer who violates these Terms and Conditions or engages in behavior deemed inappropriate, fraudulent, or harmful to our operations. In the event of termination, any payments made may not be refunded, depending on the circumstances and the stage of service delivery.
These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our services or these terms will be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India. You agree to submit to the jurisdiction of these courts and waive any objection based on venue or inconvenient forum.
Bike Moving reserves the right to update or amend these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically. By continuing to use our services after any amendments, you accept and agree to the updated terms.
Bike Moving will not be held liable for any delays or failures to perform services due to events beyond our control, including but not limited to natural disasters, acts of war, strikes, government regulations, or other unforeseeable events (force majeure). In such circumstances, we will make reasonable efforts to resume services as soon as it is safe and feasible to do so.
These Terms and Conditions, along with our Privacy Policy and any other agreements or documents referenced herein, constitute the entire agreement between Bike Moving and its customers regarding the use of our services. No other terms, verbal or written, will be considered valid unless agreed upon in writing by both parties.
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
We appreciate your business and trust in Bike Moving and strive to deliver the highest quality of service for your two-wheeler transport needs.