Privacy Policy for Bike Moving

Bike Moving are dedicated to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: We collect personal information such as your name, email address, phone number, and address when you fill out our forms or contact us via phone. This information is necessary for us to provide our services and respond to your inquiries.
• Service Information: We collect details such as your pick-up and drop-off locations when you fill out the transport service form on our website.
• Analytics Information: We use Google Analytics to collect information about how visitors use our website. This includes data such as the pages visited, duration of visit, browser type, and other similar data to help us improve our services and user experience. Google Analytics uses cookies to collect this data; however, it does not identify individual users or associate your IP address with any other data held by Google.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide our two-wheeler transport services efficiently and address your inquiries.
• To communicate with you regarding your service requests, bookings, and support queries.
• To improve our services and enhance your overall experience with us based on the data collected through Google Analytics.
• To comply with legal and regulatory requirements.

3. How We Protect Your Information

We prioritize the security of your information. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of online transmission is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell your personal information or share it with any third-party companies outside our organization. We may only share your information with our subsidiaries or trusted service providers who assist us in operating our business and delivering our services. These entities are obligated to maintain the confidentiality of your information and to use it solely for the purposes of supporting us. We ensure that any processing of your information by these entities is secure and in compliance with applicable privacy laws.

5. Use of Cookies and Google Analytics

We use Google Analytics to understand how visitors interact with our website and to improve our services. Google Analytics uses cookies, which are small text files placed on your device, to collect information about your site usage. This data helps us analyze website traffic and user behavior to enhance the user experience. You can control or disable cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information.
• Restriction: You can request restrictions on how we process your personal information.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We are committed to responding promptly and ensuring that your rights are respected.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we recommend that you review this policy periodically. Continuing to use our services after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Phone: +91 76910 46787
• Email: [email protected]
• Address: New Palam Vihar, Phase 2, Sector 110, Gurugram, Haryana 122017

We value your privacy and are committed to ensuring that your information is handled with the utmost respect and care.